Job Title: Key Account Manager

Location: Hyderabad

Employment Type: Full-Time

Experience Level: 5 years

Website: www.printo.in

Job Summary

As a Key Account Manager at Printo, you’ll take ownership of corporate relationships, acting as the primary interface for key business clients.

Your role blends sales, service and strategic planning to grow revenue and ensure clients have a seamless, delightful printing and gifting experience with us. You’ll reach out to senior decision-makers, uncover their print, gift and merchandise related needs and tailor comprehensive solutions - all while building trust through exceptional service and process-driven workflows.

Roles &

- Responsibilities

- Account Leadership &
- Relationship Building
- Serve as the dedicated point of contact for assigned corporate accounts, managing both sales opportunities and service excellence
- Initiate outreach to senior executives (e.g., Procurement, HR, Marketing heads) to assess their requirements and pain points
- Conduct regular review meetings to assess customer satisfaction, gather feedback and explore partnership expansion
- Business Development
- Proactively identify and pursue new business within existing accounts and recent corporate prospects
- Introduce Printo’s range of services - from printed marketing collateral to corporate gifting and stationery - to decision-makers
- Create and deliver well-structured, customized proposals that address each client’s specific needs
- Sales Execution &
- Target Achievement
- Drive the complete sales cycle - from lead generation and quoting to negotiation and closing - focusing on meeting and exceeding sales targets
- Strategize pricing, terms, and service packages to optimize deal value for both the client and Printo




- Maintain and expand the sales funnel to ensure healthy revenue growth
- Customer Experience &
- Service Excellence
- Ensure a smooth client journey by strictly adhering to operational processes and customer service standards
- Act quickly to resolve any issues, keeping clients satisfied and reinforcing Printo’s reliability
- Maintain detailed account records, communications, and follow-ups in CRM systems
- Cross-functional Collaboration
- Work closely with internal teams - production, operations, design, logistics—to ensure deliverables match client expectations
- Advocate for clients internally, pushing for enhancements in Printo’s offerings and processes to improve long-term satisfaction

Qualifications &

- Skills

- Experience: 3-5+ years in B2B or corporate sales with a proven track record in managing key accounts and closing large deals
- Industry Fit: Should have sold to HR/Marketing/Procurement/Admin heads in previous roles
- Prior experience in printing, gifting, merchandising product sales or B2B SaaS sales is also a strong advantage
- Education: Bachelor’s required
- MBA or relevant post?graduate qualification preferred
- Communication - spoken and written - with the ability to present professionally and persuasively
- Excellent personal etiquette and stakeholder management
- Structured, process-oriented mindset with strong organizational and prioritization skills
- Strategic sales acumen: funnel building, negotiation,



and opportunity mapping
- Resourcefulness, ownership, and effective problem-solving in demanding situations
- Comfort navigating complex sales with multiple decision-makers and long sales cycles

We Recommend You Read This About Us We are India's largest print-on-demand platform with a vision to be the world’s largest. We are a 1100+ team with 19 years of experience in the print & gifting industry. Our 25+ retail stores across 6 cities, website (Printo.in), and enterprise sales team service more 1 Million+ businesses across India.

Large enterprises like Google &

- Accenture, creators and consumers today work with us to deliver their customized gifts globally, event/marketing collaterals, and brand swag. We are aiming to grow profitably while reaching new markets and improving our services for customers.

Printo also has India's largest wedding album design & production company - Canvera.com. A well known name across the photography industry in India, Canvera has 1 lakh + photographers signed up and using the platform.

Why join Printo?

We are growing fast by creating new products and entering new markets in India & globally. We cannot do this alone. And so, we are looking to hire inquisitive, passionate people to be part of the journey.

Unlike a startup or an enterprise, we guarantee you that what we offer is a sustainable but high-growth opportunity, where you will learn new things everyday and solve challenging business problems along with a motivated team. To top it, our culture is radically transparent, and focussed on employee happiness. This is highlighted by our commitment to a great working environment, and the fact that our average employee age in the company is nearly 5 years.

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