Join Flair Airlines in Toronto, ON, as a Baggage Specialist focused on operational excellence. This in office position involves managing baggage recovery and enhancing customer experience through efficient case handling. At Flair, you’ll play a critical role in the Central Baggage Operations team, where your key responsibility is to ensure timely resolution of baggage issues.

Collaborate with airport teams and internal stakeholders to process claims and monitor work queues. Your insights will help improve operational performance and reduce mishandled baggage incidents. Key Responsibilities:

- Oversee baggage tracing, recovery, and customer case management
- Resolve issues related to delayed or damaged baggage
- Review operational records for accurate case resolutions
- Coordinate with service providers for baggage operations
- Ensure compliance with regulatory and internal standards Requirements:
- At least 3 years of experience in baggage services
- Familiarity with baggage tracking systems
- Robust organizational and interpersonal skills
- Proficient in MS Office applications
- Ability to obtain a Restricted Area Identity Card Contribute to a team dedicated to exceptional air travel experiences at Flair.

📌 Flair Airlines Baggage Operations Role (Toronto)
🏢 Socket.dev
📍 Toronto