Job Overview

We are seeking an energetic and dedicated Food Service Supervisor to lead our dynamic food service team. In this role, you will oversee daily operations in a fast-paced restaurant or hospitality environment, ensuring exceptional customer service, food quality, and safety standards. Your leadership will inspire your team to deliver memorable dining experiences while maintaining efficient workflows and adhering to all food handling and safety regulations.

This position offers an exciting opportunity to manage a vibrant team, coordinate food preparation and service, and uphold the highest hospitality standards.

Responsibilities

- Supervise daily food service operations, including food preparation, cooking, serving, and cleaning processes.
- Answer phone calls, take orders and ensure customers are happy.
- Lead and motivate team members to deliver outstanding customer service and maintain high standards of food quality.
- Manage cash handling procedures using Micros POS or similar point-of-sale systems accurately and efficiently.
- Oversee food safety compliance by monitoring proper food handling, storage, sanitation, and hygiene practices in accordance with health regulations.
- Conduct interviews and participate in hiring processes to build a skilled and motivated team.
- Train staff on restaurant procedures, POS systems, customer service techniques, and safety protocols.
- Monitor inventory levels, assist with ordering supplies, and ensure proper food storage practices are followed.




- Handle customer inquiries or complaints promptly to ensure satisfaction and foster positive relationships.
- Maintain a clean, organized work environment that promotes efficiency and safety for all team members.
- Support restaurant management in implementing policies, scheduling shifts, and achieving operational goals.

Experience

- Proven supervising experience within the food service industry or restaurant management roles.
- Extensive food industry knowledge including food preparation, cooking techniques, and kitchen operations.
- Hands-on experience with POS systems such as Micros or similar platforms for cash handling and order processing.
- Strong background in customer service with a focus on hospitality excellence.
- Demonstrated leadership skills with the ability to manage teams effectively and conduct interviews confidently.
- Familiarity with food safety standards, sanitation procedures, and proper food handling practices.
- Previous experience working in hotel or restaurant environments is highly desirable.
- Barista experience or bar service background is a plus for roles involving beverage service.

Join us as a Food Service Supervisor where your leadership will elevate our team’s performance! Bring your passion for hospitality, your expertise in food service operations, and your commitment to creating memorable experiences for every guest you serve! Pay: $18.25-$21.25 per hour

Advantages

- Discounted or free food
- On-site parking
- Store discount

Work Location: In person

📌 Food Service Supervisor (Abbotsford)
🏢 Fernando’s Hot Chicken
📍 Abbotsford