Job Overview

We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience from the moment they arrive. Your energetic approach and exceptional organizational skills will help streamline daily operations, manage communications, and support administrative functions.

This paid position offers an exciting opportunity to develop your customer service and clerical expertise in a fast-paced environment.

Responsibilities

- Greet visitors warmly, assist with check-in procedures, and direct them to appropriate personnel or departments
- Manage multi-line phone systems efficiently, answering inquiries with professionalism and courtesy
- Handle incoming and outgoing correspondence, including emails, phone calls, and mail distribution
- Maintain accurate records through data entry, filing, and document proofreading to ensure organizational clarity
- Support administrative tasks such as scheduling appointments, managing calendars, and preparing reports using Microsoft Office and Google Workspace tools
- Perform clerical duties including filing, photocopying, and organizing documents to keep the front desk area tidy and accessible




- Assist with basic bookkeeping tasks using QuickBooks or similar software to support financial recordkeeping

Experience

- Previous office experience with a focus on front desk or administrative support roles preferred
- Strong computer skills including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and data entry capabilities
- Experience working with multi-line phone systems and demonstrating excellent phone etiquette
- Knowledge of clerical procedures such as filing, proofreading, and document management
- Customer service background with a focus on providing support in busy environments
- Medical or dental office experience is a plus, especially familiarity with front desk operations in healthcare settings
- Organizational skills combined with the ability to multitask efficiently in quick-paced environments
- Basic bookkeeping knowledge using QuickBooks or similar accounting software is advantageous

Join us to be part of a vibrant team that values professionalism, efficiency, and exceptional customer support. This role is perfect for motivated individuals eager to grow their administrative skills while making a positive impact every day! Pay: $18.25-$22.00 per hour

Benefits

- Casual dress
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Front Desk Agent (Prince George)
🏢 Grama's Inn
📍 Prince George