Receptionist – Auto Body Shop / Garage

Experience: Minimum 1 year of receptionist or front-desk experience, preferably in an auto body shop, automotive garage, collision centre, or automotive service environment.

Job Summary:

We are looking for a friendly, professional, and organized Receptionist to join our auto body shop/garage. The Receptionist will be the first point of contact for customers and will assist with customer service, appointments, repair inquiries, vehicle information, paperwork, and general administrative duties.

Responsibilities:

- Greet customers and provide professional, friendly service.
- Answer incoming phone calls and respond to customer inquiries.
- Schedule vehicle drop-offs, pick-ups, inspections, and appointments.
- Open and maintain customer repair orders and related paperwork.
- Communicate with customers regarding vehicle status, appointments, and estimated completion times.
- Coordinate with technicians, estimators, managers, and insurance representatives.
- Maintain accurate customer and vehicle records.
- Process invoices, payments, and basic administrative paperwork.
- Coordinate vehicle keys, deliveries, and customer pick-ups.
- Maintain an organized and professional reception/customer waiting area.
- Perform data entry and other general office duties.
- Provide administrative support to the garage/body shop team as needed.

Requirements:





- Minimum 1 year of receptionist/front-desk experience.
- Previous experience working in an auto body shop, garage, collision centre, or automotive repair workplace is strongly preferred.
- Good knowledge of vehicles, including basic vehicle parts, common repairs, maintenance services, and automotive terminology.
- Ability to understand and communicate basic vehicle repair information to customers.
- Familiarity with different vehicle makes and models is an asset.
- Knowledge of collision repair/body shop processes is an asset.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable dealing with customers, insurance companies, technicians, and automotive staff.
- Basic computer skills and ability to learn shop management software.
- Strong attention to detail and ability to handle paperwork accurately.
- Professional, reliable, and friendly attitude.
- Ability to work effectively in a busy garage/body shop environment.

Employment Type: Full-time

Experience Required: 1+ year

Industry Experience: Auto Body Shop / Garage / Automotive Repair

Position: Receptionist / Front Desk

Pay: $17.60-$26.95 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Front Desk Receptionist (Scarborough)
🏢 RAPIDFIX AUTO AND DIESEL SERVICE
📍 Scarborough