Part- time (10-15 hours / week) receptionist position available at Teamworks Health Clinic.
Janeapp experience is mandatory for this position.
Teamworks is a multidisciplinary clinic providing physiotherapy, chiropractic, massage therapy and kinesiology in a collaborative team environment. We are seeking a friendly, energetic and hard-working receptionist to join our administrative team. Candidate must excel as both a team player and a leader in the workplace and must display a strong sense of accountability and initiative taking.
Responsibilities:
- Provide excellent receptionist services while maintaining a welcoming and tidy setting for our clients.
- Uphold high standards of professionalism, ethics, and confidentiality in all interactions with clients and colleagues.
- Maintain clinic records and billing information accurately with care and attention to detail.
- Collaborate with colleagues and practitioners within to ensure high quality patient care and customer service for all clients.
Duties:
- Greet and assist patients at the front desk.
- Answer, screen and transfer incoming phone calls and emails.
- Schedule and coordinate patient bookings via "Booking with Jane."
- Process payments and submissions to Third Party insurers and patients.
- Open and/or close the clinic.
- Social media channel management, monthly newsletter and website content updates
- Maintain accurate clinic and patient records via filing, photocopying, transcribing and faxing.
- Maintain levels of clinic supplies and tidy the clinic at opening and closing.
- Support the Practitioners as needed.
- Support Clinic manager with additional duties as assigned.
Qualities:
- Excellent communication and interpersonal skills
- Resourcefulness
- Accountable and takes initiative
- Independent and team player
- Compassionate and empathetic
- Detail oriented
- Quick learner and adaptive
Qualifications:
- Customer service experience is mandatory and experience in the medical/healthcare sector an asset
- Secondary School (preferred)
- Experience working with Mailchimp, and social media sites is an asset
- 2+ years of reception experience (preferred)
- Experience using Jane App EMR is MANDATORY
- Experience in Microsoft Suite, Windows OS, and Google Workspace Apps
When You Will Work: The hours for this role are Part-Time, 10-15 hours per week.
Compensation
- $20.00 - $22.00/hour. Negotiable, based on experience and skill set
Benefits:
- Competitive compensation
- Flexible working schedule
- Supportive work environment
If you are interested in this position, please email your resume to
[email protected] attention Melissa. Please do not call the clinic or send your resume to the clinic general email. It is preferred that you email your resume rather than contact us through indeed. Job Type: Part-time
Pay: $20.00-$22.00 per hour
Application question(s)
- Do you have experience using JaneApp as part of an Administration team?
Experience:
- Front desk: 2 years (preferred)
Work Location: In person
📌 Front Desk Receptionist with JaneApp experience (Vancouver)
🏢 Teamworks Health Clinic
📍 Vancouver