Requisition ID: 264363Branch Manager – Regional OpportunitiesThe Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants complete an immersive training and development journey, building the skills and knowledge required to successfully lead a Scotiabank branch. Following the initial training period (typically 3–6 months), successful candidates will be placed into Branch Manager opportunities based on business needs within a defined geographic area. As part of this program, flexibility and mobility are key, and participants should be comfortable accepting assignments across the locations outlined in this posting.What to expectInitial training period of approximately 3–6 months.Training may take place at one or more designated locations.Upon successful completion, placement into a Branch Manager vacancy within the specified geographic region.Willingness and ability to travel or relocate within the identified market is a requirement of the program.By applying to this program, candidates acknowledge that mobility within the designated geographic area is a fundamental requirement of the role.Key AccountabilitiesInspiring, leading and developing a diverse sales and service team by embracing and championing change management initiativesProviding direction, guidance and support to team members, resolving issues and facilitating collaboration with Branch partnersPlanning and leading Branch leadership activities in accordance with the Branch Management DisciplinesManaging Branch workloads, including the assignment of customer relationshipsRecruiting, hiring and promoting team members in accordance with standard Bank policiesEnsuring that all employees and activities are aligned to be customer-focusedDemonstrating and modelling the expected service standards during customer interactionsReviewing recorded customer concerns and resolving escalated concerns and issuesEnsuring the Branch presents a qualified image according to Bank and brand care requirementsEstablishing individual and overall branch goals with the District Vice-PresidentMotivating and focusing the efforts of supervisory and non-supervisory direct reports to ensure consistent delivery of branch goals and objectivesAnalyzing the local market area including the competitionMaintaining a business profile within the communityEscalating issues/obstacles/trends to District Vice-President and/or applicable Shared Services department, as appropriate with recommendations/solutionsOversee the implementation of the Bank's policies, practices, special initiatives and proceduresEnsuring workflows and organization plans are efficient and effectiveEnsuring that daily and periodic management controls are in placeEnsuring all regulatory compliance and ongoing product knowledge and training associated with each employee'sEnsure Branch is compliant according to Operational Excellence guidelinesManage and minimize the Bank's exposure to riskExecuting duties of Branch Compliance Officer for the sale of Mutual Funds or providing supervisory oversight of their executionEnsuring branch compliance with Mutual Fund Dealers Association (MFDA) rules and regulations, as well as Scotia Securities Inc (SSI) guidelines/processesEnsuring Branch compliance with regulatory activities and guidelines including Privacy, Anti-Money Laundering/Anti-Terrorist Financing, Financial Consumer Agency of Canada (FCAC), Foreign Account Tax Compliance Act (FATCA), Know Your Customer (KYC), Canadian Deposit Insurance Corporation (CDIC), Occupational Health & Safety (OHS)Providing supervisory oversight and direction to assigned compliance officers and alternate compliance officersComplete periodic monitoring activities as required, confirming compliance with bank policies and effective risk management is in placeEnsuring strict adherence to Bank security procedures, including assigned authorities and limitsEscalating fraudulent activities,



unusual occurrences, issues/deficiencies/trends to the District Vice- President and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriateAdhering to cash, custody and security procedures and policies at all timesSkillsEffective sales management and leadership skills are essential, along with the ability to influence and motivate others. Must set a positive example of change and encourage others to do the same.A thorough understanding of Retail and Small Business products and services is required.Excellent written and verbal communication skills are essential in addition to strong presentation and facilitation abilities.Expert knowledge of sales and service management activities and techniques, including execution of the Branch Management DisciplinesDemonstrated knowledge of the marketplace in which the branch operatesThorough knowledge of Retail and Small Business products and services, including a working knowledge of systems, routines and operating proceduresIn depth knowledge of credit risk/adjudication policies and processesProven experience with people and performance management techniquesRegulatory compliance training related to Privacy, Anti-Money Laundering/Anti-Terrorist Financing, FCAC, FATCATrained in Mutual Funds Compliance Officer responsibilities, processes and guidelinesPrior experience managing Branch routines and operating proceduresEducationalLicensed to sell mutual fundsSatisfy education requirements to act as Branch Compliance OfficerSuccessful completion of the CIFP Diploma in Financial Planning (or Bank Recognized equivalent)Completion of supported Continuing Education courses and activitiesLocation(s): Canada : Ontario : Barrie || Canada : Ontario : Peterborough || Canada : Ontario : Sault Ste Marie #J-18808-Ljbffr

📌 Branch Manager, Regional Opportunities Ontario Central East Area (Barrie)
🏢 Scotiabank
📍 Barrie