Join Cogeco as a Sales and Service Associate where you can drive customer engagement and service quality through effective selling techniques. This position involves direct interaction with customers both in-store and over the phone.
As a Sales and Service Associate, you'll handle inbound traffic and make outbound calls to enhance service levels. You'll showcase your strong communication skills by providing tailored solutions to customer inquiries while promoting Cogeco's wide range of services. Being detail-oriented and organized is crucial as you will also manage data input and billing resolutions.
Key Responsibilities:
• Process customer orders and service requests accurately • Implement selling strategies to maximize sales • Address customer objections and encourage service retention • Resolve billing discrepancies promptly • Participate in ongoing sales training initiatives
Requirements: • High school diploma is required; post-secondary preferred • 1-3 years of sales and customer service experience • Must have robust interpersonal skills • Familiarity with compliance tools and data entry • Previous use of Google Suite applications is preferred
Excel in creating strong customer relationships and driving sales at Cogeco. #J-18808-Ljbffr
📌 Sales and Service Associate at Cogeco (Winnipeg)
🏢 Jobtailor
📍 Winnipeg
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