Demand Forecasting & Inventory Strategy Own the 12-to-18-month rolling demand forecast across all channels (retail, wholesale, DTC) and both countries (Canada and US), at the SKU and category level required for planning Build and maintain the baseline forecasts and the customer-specific forecasts for retail and wholesale partners Set inventory targets, safety stock policy, reorder points, and lead-time assumptions across channels and DCs to balance service level with working capital efficiency Identify operational implications of marketing campaigns and site changes in partnership with the Marketing Team Performance & Cost Management Continuously improve forecasting methodology, tools, and the data inputs that feed them Lead, coach, and develop Demand Planners to support Retail, Digital, and wholesale channels; Set clear goals, priorities, expectations, and performance standards for direct reports Report on forecast accuracy, inventory health, inventory working capital impact, and supply commitments to the COO and broader leadership team. 3+ years in demand planning, supply chain planning, or commercial finance roles, with at least Demonstrated experience planning across multiple channels (retail, wholesale, DTC) and ideally both Canada and the US Track record of building or scaling a demand planning function in a high-growth setting Strong fluency in spreadsheet (Excel or Google Sheets) fluency Strong statistical and quantitative fluency with a comfort level in understanding signal vs noise, along with advanced Excel or Google Sheets skills Strong financial fluency,



comfortable owning the inventory line of the budget and partnering with Finance on working capital and margin Experience with demand planning platforms that are rightsized for eCommerce-first technology stacks such as Shopify and Fulfil.We prioritize diversity and inclusivity in our company culture You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development We offer a competitive perks package, which includes but is not limited to medical, dental, and vision. Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do.

We’re proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet. #

📌 Head of Business Planning (Toronto)
🏢 Socket.dev
📍 Toronto