Establish and manage relationships with clients, community partners, volunteers, and other stakeholders Execute program activities including client outreach and recruitment, intake, onboarding, regular follow-ups, and support Participate in program events, job fairs, and other activities Plan, organize, and co-facilitate regular group sessions with clients Support planning, organization, and facilitator recruitment for client workshops Monitor program processes and policies to deliver high-quality services and ensure continuous quality improvement Create and update client files, program documents, and presentations in accordance with organizational policies and procedures Facilitate positive relationships within the program team, with other departments, and with stakeholders Continuously assess program effectiveness and recommend improvements Implement changes based on program evaluation findings Perform other duties as assigned Requirements

Experience working with a diverse clientele, including individuals experiencing poverty, housing or employment instability, trauma, domestic violence, mental health and addiction issues, or disabilities Capacity to manage change effectively in a dynamic and growing organization Understanding and commitment to diversity, equity, inclusion,



and anti-oppression issues Ability to navigate and develop relationships within the community services sector Excellent oral and written communication skills Strong project management skills and ability to manage multiple projects simultaneously Ability to take initiative and work independently and as part of a team Strong interpersonal, organizational, and administrative skills with attention to detail Excellent computer skills, including word processing, presentation, email, calendar software, search engines, and web-based platforms Respect for privacy and ability to exercise tact and discretion Proficiency in English, written and spoken Preferred: experience in client intake Preferred: proficiency in French, written and spoken Core Competencies

Demonstrates robust project management and organizational skills to effectively manage client outreach, recruitment, and program activities while fostering relationships within the community services sector. Committed to diversity, equity, and inclusion, with the ability to assess program effectiveness and implement improvements. Highest-signal resume keywords

Project Management Client Outreach Diversity, Equity, and Inclusion Excellent Communication Skills Interpersonal Skills ATS Optimization Keywords

Hard Skills

Client Intake Program Evaluation Organizational Skills Administrative Skills Attention to Detail Soft Skills

Ability to Work Independently Team Collaboration Initiative Industry Keywords

Community Services Client Relationships Change Management Quality Improvement Trauma-Informed Care Tools & Technologies

Word Processing Software Presentation Software Email Software Calendar Software Web-Based Platforms

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📌 Program Coordinator, GTA (Winnipeg)
🏢 Jobtailor
📍 Winnipeg