Vendor Support Specialist (Winnipeg)

Vendor Support Specialist (Winnipeg)

21 Aug
|
Altis Technology
|
Winnipeg

21 Aug

Altis Technology

Winnipeg

Location: Mississauga, Ontario, On-site

Language: Excellent written and spoken English communication skills

About the Opportunity Were looking for a Senior Analyst, IT Vendor Management to join the Vendor Management Office of a large enterprise technology environment. This is a senior individual contributor role where youll independently lead vendor governance workstreams, strengthen commercial outcomes, and help ensure technology partners deliver on performance, quality, risk, and value.

Youll work closely with senior technology leaders, Finance, Legal, Procurement, vendor partners, and fellow VMO professionals. Alongside owning complex vendor and contractual matters, youll mentor junior analysts and help evolve the processes, tools, and standards that support a high-performing governance function.

Whats In It for You This is an opportunity to take meaningful ownership of a complex technology vendor portfolio while gaining exposure to senior stakeholders and enterprise-level initiatives. Youll join a collaborative environment that values accountability, continuous improvement, thoughtful decision-making, and knowledge sharing.

Your Responsibilities

Youll lead vendor governance workstreams, QBRs, performance reviews, issue resolution, risk management, and stakeholder coordination.

Youll review statements of work, contract amendments, vendor agreements, and commercial terms, identifying opportunities to reduce risk and strengthen value.

Youll own vendor performance monitoring, including KPIs, SLAs, scorecards, Power BI dashboards, corrective actions, and executive reporting.

Youll lead portfolio-level demand and capacity forecasting,



financial analysis, invoice management, reconciliation, and procurement activities.

Youll identify contractual, financial, operational, compliance, and concentration risks and recommend practical mitigation strategies.

Youll improve VMO processes by developing SOPs, playbooks, governance templates, reporting tools, and analytical frameworks.

Youll mentor junior analysts, quality-assure deliverables, and support negotiations and complex vendor escalations.

Skills and Qualifications

5+ years of progressive experience in vendor management, IT procurement, sourcing, commercial or contract management, supply chain operations, or a related field.

Experience independently leading IT vendor governance, commercial initiatives, contracts, or procurement activities within a large or complex organization.

Proficiency with vendor management and procurement platforms such as SAP Fieldglass, Beeline, Ariba and/or Workday.

Strong knowledge of IT contracts, SLA frameworks, commercial terms, and staffing, managed services, professional services, and application development supplier models.

Advanced Excel and strong PowerPoint skills, with experience producing executive-ready reporting and presentations. Power BI experience is also valuable.





Experience with financial analysis, demand and capacity planning, commercial risk identification, process improvement, and ideally cost savings or cost avoidance initiatives.

A relevant bachelors degree or equivalent combination of education and experience, paired with strong communication, stakeholder management, negotiation, and mentoring capabilities.

Note from the Hiring Manager Were looking for someone who can confidently take ownership of complex vendor relationships and bring both commercial judgment and a continuous improvement mindset. Youll have the chance to influence how we work, mentor others, and turn data and governance into meaningful business outcomes.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly.

However, your profile will remain under consideration for future opportunities that align with your experience and career goals.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities.

If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.

Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

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📌 Vendor Support Specialist (Winnipeg)
🏢 Altis Technology
📍 Winnipeg

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