Elevate your career as a Senior Client Service Specialist with AGF Management Limited. The role focuses on delivering exceptional service to Financial Advisors and Investors while working in a hybrid mode.
AGF invites experienced Senior Client Service Representatives who are passionate about investments and customer service to join their dynamic Client Services team. This remote-first role allows for flexibility while aiming to provide an outstanding client experience. Work mainly from home and collaborate in our downtown Toronto office two days a week.
Key Responsibilities:
• Serve as primary contact for advisor/investor account queries • Handle customer requests and collaborate with internal teams • Maintain professionalism and rapport with clients • Work rotating shifts between 8 AM and 8 PM • Stay updated on AGF's products, policies, and procedures
Requirements: • Completed post-secondary education, Canadian Securities Course preferred • 3+ years in contact center at a financial services company • Excellent communication and problem-solving skills • Self-starter with multi-tasking abilities • Adaptable to fast-paced environments
Showcase your commitment to service excellence and investment knowledge as you support AGF clients. #J-18808-Ljbffr
📌 Senior Client Service Specialist at AGF (Winnipeg)
🏢 AGF
📍 Winnipeg