Elevate your career at the Medical Council of Canada (MCC) as a Bilingual Service Agent. This full time permanent hybrid position offers an opportunity to provide vital support to candidates and partners in a collaborative setting.

In this role, you will be instrumental in ensuring a smooth process for clients navigating examination services and document verification. Your exceptional bilingual skills in English and French will be crucial as you communicate effectively and deliver first-rate customer service. Join a dedicated team that values innovation and inclusivity.

Key Responsibilities: • Deliver front-line support through various communication channels • Manage account assistance, password resets,



and inquiries • Facilitate examination scheduling and eligibility confirmations • Prepare and send out Educational Credential Assessment (ECA) reports • Work with sensitive information while maintaining confidentiality

Requirements: • 1–3 years of customer service experience in a relevant environment • Fully bilingual in both English and French • Strong Microsoft Office skills and adaptability to new systems • Excellent organizational abilities to prioritize tasks • Calm demeanor when handling multiple responsibilities

Utilize your skills to improve the client experience at MCC and support healthcare in Canada. #J-18808-Ljbffr

📌 Service Agent with MCC - Bilingual Role (Montreal)
🏢 Medical Council of Canada
📍 Montreal