Become a vital part of IGT's service team as a Client Service Manager, ensuring meticulous communication between clients and technology departments. Focus on delivering tailored support and managing customer requirements effectively. As a Client Service Manager at IGT, your role will encompass significant interaction with customers and coordinating necessary technology solutions.

Leverage your 7–10 years of relevant experience to manage incidents, budget oversight, and ensure effective resource allocation. Your expertise in gathering technical requirements will drive project success and satisfaction. Key Responsibilities:

- Main contact for customer-system communication
- Gather, analyze, and relay customer requirements
- Manage financial budgets and reporting on projects
- Organize hotline support and incident coordination
- Undertake project documentation and approvals Requirements:
- Relevant bachelor’s degree required
- 7-10 years in a client-facing tech role
- Robust problem-solving and organizational skills
- Knowledge of Jira and Salesforce is essential
- PMP preferred but not necessary Drive client satisfaction and innovation in service delivery at IGT.

📌 IGT Client Service Management (Moncton)
🏢 IGT
📍 Moncton