Lead the operations team at Calgary North Animal Hospital as Operations Supervisor with VCA Canada. Your leadership and organizational skills will enhance client service and medical care quality.
This role reports to the Hospital Manager and involves managing daily operations alongside the Leadership team. Candidates should have at least two years of experience in client service and possess strong administrative capabilities. Your ability to train staff and foster a collaborative environment is essential for executing duties efficiently.
Key Responsibilities:
• Manage daily hospital operations for optimal performance
• Train current hires on client service and administrative processes
• Monitor payment of invoices and client payment discussions
• Develop a culture of teamwork and open communication
• Enhance client engagement and internal communication
Requirements:
• Minimum of 2 years in a client service environment
• Experience in medical office settings is a plus
• Proven leadership and interpersonal skills
• Strong organizational and administrative abilities
• Ability to model behavior and build trust
Excel in leadership, client care, and operational excellence at VCA Canada, enhancing the veterinary experience.
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