Inside Sales Representative - Fire & SafetyStatus:

Regular, Full timeLocation:

Edmonton, Alberta

Reporting to the Business Centre Manager, the Inside Sales Representaive sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

URGENT NEED TO FILL

MAIN RESPONSIBILITIES:

- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.

REQUIREMENTS:

- Minimum two (2) years of industry experience preferable, or a combination of relevant professional training and experience;
- Positive English communication skills written and spoken
- Demonstrated people skills;




- Excellent communication and organizational skills;
- Product knowledge;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
- Knowledge of P21 operating system would be beneficial
- MUST BE LOCAL TO EDMONTON AND AREA

What’s in it for you

Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with outstanding career opportunities. We value initiative, encourage engagement and recognize everyone's contribution. What sets us apart is our:

- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
- A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee’s children.
- Years of Service Recognition Program.

Come build your career with us, a growing network geared for your ambitions! Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

📌 Inside Sales Representative - Fire & Safety (Edmonton)
🏢 Guillevin International
📍 Edmonton