Company Overview:

For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.

By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.

Position Summary:

This is a unique position that has responsibilities working in two departments of the Domestic Violence Justice (DVJR) Program -half-time as an Intake Worker with the Nalah Centre and half-time as a Domestic Violence Court Worker in the Domestic Violence Complainant Assistance Program (DVCAP).

Nalah Centre coordinates referrals from Edmonton Police Service Domestic Offender Crime Section (EPS DOCS) to the Case Workers. Every victim is assigned to a Case Worker to have access to effective, professional, ongoing client center support, and a voice while going through the domestic violence criminal court process.

DVCAP is a program of that provides court preparation, orientation, and accompaniment, ongoing emotional support, safety planning, liaising with the crown prosecutor’s office and providing information on rights for the victim.

Responsibilities:

Nalah:

- Review and respond to Crown referral, Crime & Trauma-Informed Support Services and other Agency requests such as EPS member, community agency requests.

- Receive and review EPS DOCS file summaries and assist in coordinating file assignments to the Case Worker.

- Assist in monitoring DVJR e-mail inbox and forward/file emails as required.

- Work with Team Lead, Domestic Violence Justice Response on other administrative duties as assigned.

- Attend domestic violence docket court on a regular basis to gather outcomes for client updates.

- Deliver ongoing services using a client-centered, strength-based approach consistent with the agency and program philosophy.





- Liaison with professionals who participate in the Early Case Resolution process, including but not limited to: Case Workers, EPS DOCS, Probation, Children Services, Crown Prosecutors and Defence.

DVCAP:

- Attend domestic violence docket court on a regular basis to gather outcomes for client updates.
- Assist in monitoring DVCAP e-mail inbox and forward/file emails as required.
- Review and respond to Crown referral, Crime & Trauma-Informed Support Services and other Agency requests such as EPS member, community agency requests.
- Receive and review program referrals and assist in coordinating file assignments to the Case Worker.

- Provide information on the impact of family violence on individuals and children.

- Inform clients of and assist with accessing Victim of Crime Documents (Victim Impact Statements, Restitution).

- Provide brief court support (preparation, orientation, and accompaniment) and follow-up support as required and keep clients informed on their court matters.

- Provide referrals to other resources as appropriate.

- Liaison with the Crown Prosecutors’ office.

- Comply with Health and Safety regulations of the Alberta Law Courts Building.

Both Programs:

- Maintain accurate and timely data collection, data entry and completion of any program assessments and surveys as per agency and program policy.

- Maintain and monitor all file documentation as per program/agency policy.

- Complete monthly agency employee requirements.

- Deliver services in accordance with unit and agency policy and procedures.

- Communicate pertinent information to other staff as necessary.

- Contribute to overall risk management.

- Develop and maintain positive working relationships with external agencies and partners.

- Be a positive ambassador for the agency and engage in agency activities, unit and staff meetings.

- Contribute to overall agency mission, vision, and values.

- Participate in core agency training and additional ongoing training opportunities as directed and approved.

- Other duties as directed by supervisor.





Qualifications and Skills:

- Diploma in human services or a related field; a degree in social work is preferred

- Minimum of two years’ experience working with victims of family violence in a fast-paced setting

- Thorough understanding of victimization and the dynamics of domestic violence
- General computer knowledge (Microsoft Word, Excel, PowerPoint, Outlook and video conferencing platforms).
- Exceptional organization and prioritization skills
- Ability to manage a high-volume workflow

- Experience working with diverse populations and ability to provide culturally relevant services

- Knowledge of law enforcement, child and family services, and/or justice systems

- Effective assessment, verbal and written communication skills

- Effective interpersonal and engagement skills

- Registration with a professional organization is considered an asset

- Ability to speak a second language is considered an asset

Conditions of Employment:

- Clear Criminal Record Check and Child Intervention Check; A criminal record will not automatically disqualify you; we evaluate each application individually.
- This position has a start date of September 1, 2026
- The hours of work are Monday through Friday 8:00 AM to 4:30 PM.
- The main enCompass office is located in the Transition Place Building at 10010-105 Street, Edmonton. This position work location would be partially out of the DVCAP office in the Edmonton Law Courts Building located at 1A Sir Winston Churchill Square, Edmonton. Parking is not included with the position.

What we offer

- The salary range for this position is $53,060.40 to $62,611.27 annually.
- enCompass strives to provide a meaningful work environment through the following:

- Strong focus on employee wellness and work-life balance
- Service recognition and employee awards
- Career development opportunities
- Staff team building and appreciation days
- Competitive health, dental and RRSP benefits

Please include how you heard about the position in the cover letter. Resumes without a cover letter will not be considered.

Only those selected for interviews will be contacted

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

📌 Intake & Court Worker, DVJR (Edmonton)
🏢 enCompass Community Safety Agency Society
📍 Edmonton