Seeking an IT Business Operations Specialist

3 years contract with 2 optional

Hybrid in Victoria's office in BC

Profficient in process mapping and process improvement.

Has undersanding of, and experience in, Business Process Rre-engineering principles, including organizing around outcomes, and process development to radically improve processes by building from ground up.

Understandings and employes lean & Six Sigma principles to eliminate waste, reduce variation, and build frameworks for continuous improvement.

Core Skills

- Current-state process mapping
- Future-state process design
- Gap analysis
- Process optimization
- Business Process Re-engineering (BPR)
- Workflow design
- Process governance
- Continuous improvement
- Root cause analysis




- Operational effectiveness assessment
- Process performance measurement

Methodology Skills
- Lean
- Six Sigma
- Value Stream Mapping
- Process Modelling
- Business Process Management (BPM)
- Continuous Improvement Frameworks

Technical Skills
- Visio
- BPMN modelling tools
- Process mapping software
- Data analysis tools
- Workflow automation platforms

Soft Skills
- Analytical thinking
- Facilitation
- Process-focused problem solving
- Strategic thinking
- Collaboration
- Change leadership

📌 IT Business Process Specialist (Victoria)
🏢 Kyndryl
📍 Victoria