The IT Systems Administrator owns the security, hardware lifecycle, and operational efficiency of our physical and cloud technology assets (~90 total endpoints across 3 locations).

Operating within a dedicated 2-week Scrum framework, you will help manage day-to-day desktop support (~5 hrs/week, mostly remote), enforce up-to-date cybersecurity protections, oversee hardware procurement and lifecycle management, build, upgrade, and maintain systems, maintain asset tracking, audit software subscriptions, serve as secondary technical backup for internal Linux/DevOps operations, and other sundry IT-related tasks.

This is a hybrid remote position based out of our Sherwood Park office. Travel to our other local facilities is minimal (typically once a month or less and within a 30-minute radius of our main office).

Key Responsibilities

- Cybersecurity & Network Operations (Security-First):
- Manage and secure our footprint of ~90 endpoints across 3 locations and remote staff.
- Administer and harden perimeter defenses using OPNsense firewall gateways, Tailscale mesh VPN routing, and JumpCloud identity management (enforcing mandatory MFA, BitLocker disk encryption, and automated patch policies).
- Monitor centralized security telemetry via Wazuh SIEM to detect anomalies and ensure full compliance with cyber insurance requirements.
- Verify automated, immutable, ransomware-proof server backups syncing cleanly to AWS S3 (Object Lock enabled).
- Provide operational backup to the Lead DevOps Engineer for internal system repositories (Linux SVN on Ubuntu LTS).

- Hardware Lifecycle & Procurement Management:

- Manage the complete end-to-end lifecycle for company laptops, desktops, and edge devices across all divisions.




- Procure, deploy, and decommission computer hardware.
- Maintain 100% data integrity in AssetTiger for all physical hardware assets.
- Own IT onboarding and offboarding workflows, ensuring clean account provisionings and hardware staging on Day 1.

- Software Governance & User Efficiency:

- Audit software seats and SaaS subscriptions across all divisions to eliminate redundant licensing costs.
- Evaluate, test, and help divisions implement Commercial Off-The-Shelf (COTS) software tools to streamline workflows.
- Deliver practical cybersecurity hygiene and software efficiency training to staff.

- End-User Technical Support:

- Provide practical, down-to-earth L1/L2 technical support (primarily remote, occasionally on-site) for workstations (Windows 11, ChromeOS Flex), network printers, and cloud VoIP desk phones (~5 hrs/week ticket volume).

Qualifications & Technical Requirements

- Experience: 3 to 5 years of hands-on Systems Administration, IT Security, or IT Operations experience managing a multi-site network of 50–150 endpoints.
- Linux & Security Competency: Strong terminal-level experience with Linux (Ubuntu LTS), file permissions, systemd, Bash/Python scripting, and fundamental security practices (firewall rulesets, log analysis, threat mitigation).
- Cloud & Open-Source Stack:



Familiarity with cloud identity management (Google Workspace, JumpCloud or similar), stateful firewalls (OPNsense/pfSense), mesh VPNs (Tailscale/WireGuard), and cloud storage tools (rclone/AWS S3 CLI).
- Hardware Management: Proven track record managing hardware procurement, asset tracking, and vendor sourcing.
- Mobility: Valid Alberta Class 5 Driver's License and access to a personal vehicle for occasional local travel between facilities (mileage reimbursed).

About Us We are a growing, resource and environmental services group headquartered near Sherwood Park, Alberta. Operating across forestry seedling production, land reclamation, e-commerce, carbon offsets, and professional heritage management (visit treetimeservices.ca for full divisional context), we combine deep field expertise with pragmatic operational technology.

We operate on a lean, zero-Windows-Server technology stack centered on Google Workspace, JumpCloud, Linux (Ubuntu LTS), OPNsense firewalls, and Tailscale mesh networking—valuing practical open-source tools over bloated enterprise software and markups.

Company Core Values

- Take Care of Each Other: We put team, safety, dignity, and respect ahead of individual interest.
- Get It Done and Do It Right: We take work seriously, delivering high-quality results on time.
- Passion for the Work and the Landscape: We care deeply about our team, our environment, and the planet.
- Adaptable and Flexible: We adjust quickly to changing environments to find the best practical solution.
- Down to Earth: We are realistic, experienced professionals providing simple, sensible answers to complex problems.

📌 IT Systems Administrator - Security & Operations (Sherwood Park)
🏢 Tree Time Services
📍 Sherwood Park