Join goeasy's mission as a Customer Solutions Expert and make an impact in Canada’s lease-to-own industry. Enhance customer experiences through effective communication and personalized service while reaching sales targets. This role requires you to connect with customers to understand their financial needs and match them with the right leasing products.
You'll manage customer accounts, oversee collections, and ensure proper store operations, all while supporting a positive and inviting environment. Key Responsibilities:
- Build and maintain robust customer relationships
- Conduct needs assessments to personalize offerings
- Oversee account management, including payments and updates
- Ensure cleanliness and organization of store displays
- Assist in delivering and arranging merchandise Requirements:
- Strong interpersonal skills with a customer-focused mentality
- Experience in retail, sales, or leasing preferred
- Exceptional organizational skills and attention to detail
- Flexible availability for shifts
- Ability to lift items weighing over 50 pounds Strengthen customers' lives by providing exceptional service and financial solutions with goeasy.