Elevate guest experiences as a Front Desk Supervisor with Pomeroy Lodging. Lead your team in delivering exceptional customer service while managing front desk operations effectively.
Pomeroy Lodging seeks a energetic Front Desk Supervisor to guide a team in creating memorable guest impressions. Your leadership will focus on ensuring high standards of service and achieving financial targets for the department. Emphasizing organization and effective communication, you will mentor your staff throughout training and performance management processes.
Key Responsibilities:
• Maintain a picture-perfect lobby and front desk area
• Ensure timely and quality completion of tasks
• Provide coaching and resources for team development
• Process check-ins/outs and manage guest transactions
• Maintain product knowledge of hotel amenities
Requirements:
• Prior front desk or hotel experience preferred
• Strong communication and interpersonal skills
• Proficient with technology and hotel management systems
• Ability to work flexible shifts
• Willingness to perform physical tasks
Drive guest satisfaction and operational excellence at Pomeroy Lodging as a Front Desk Supervisor.
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📌 Front Desk Supervisor at Pomeroy Lodging (Grande Prairie)
🏢 Pomeroy Hotelnference Centre Grande Prairie
📍 Grande Prairie