Become a Guest Service Supervisor at HAC Québec SEC in Baie-Saint-Paul, Quebec, where your hospitality expertise shines. Oversee the reception and concierge teams to ensure outstanding service.This full-time position requires an individual with solid customer service experience in the hospitality industry. You will play a key role in planning arrivals and ensuring that both guests and team members receive top-notch support. Your ongoing presence in service areas is critical for upholding aesthetic standards and adherence to health and safety protocols.Key Responsibilities:- Coordinate arrivals for regular guests and VIPs- Provide support for team members' growth and success- Maintain high service area aesthetics consistently- Collaborate with departments to ensure smooth operations- Serve as a key resource for complaint managementRequirements:- 1 to 2 years relevant experience in hospitality- Excellent empathy towards guest interactions- Ability to swiftly handle requests and resolve issues- Professionalism with dissatisfied guests and situations- Solid computer skills, OPERA experience an assetLead and inspire a dedicated team to deliver service excellence in the heart of Baie-Saint-Paul!#J-18808-Ljbffr

📌 Full-Time Guest Service Supervisor (Winnipeg)
🏢 HAC Québec sec
📍 Winnipeg