Upper James Toyota is looking for a Junior Service Advisor to join our Service team.

This is a great opportunity for someone who enjoys working with people, thrives in a busy environment, and is interested in building a career in the automotive industry. You’ll work alongside our experienced Service Advisors, learning all aspects of the role while helping us deliver an exceptional experience to every client.

What we Offer

- Competitive compensation - $42,000 - $45,000 per year
- Benefits that support your health, wellbeing, and work-life balance, including Health, Dental, Life, LTD and Employee Assistance Program
- A role where reliability, collaboration, and quality work are genuinely valued
- Wellness initiatives and team events
- Growth opportunity
- Supportive and inclusive management team

What You’ll Do

As a Junior Service Advisor, you’ll be an important part of the day-to-day operation of our Service Department. Your responsibilities will include:

- Welcoming clients and helping coordinate their service visit from check-in through vehicle pickup
- Assisting Service Advisors with vehicle walkarounds, including photos and videos
- Responding to client calls, emails, texts and voicemails
- Providing clients with timely updates on their vehicle
- Coordinating transportation needs, including shuttle rides and rentals
- Opening, preparing and closing repair orders in PBS
- Communicating with technicians, Parts, Sales and our BDC to keep work moving efficiently
- Reviewing completed work and declined services with clients
- Processing payments and issuing receipts
- Helping maintain a clean, organized and welcoming Service area




- Completing assigned product, process and dealership training

What We’re Looking For

You don’t need to be an experienced Service Advisor. We’re looking for someone with the right attitude, strong people skills and a genuine interest in learning.

You should have

- Grade 12 education or equivalent
- A valid Ontario G driver’s licence and clean driver’s abstract
- Strong communication and customer service skills
- Good computer skills and comfort learning new systems
- Strong attention to detail and organizational skills
- The ability to work effectively in a fast-paced environment
- A positive, professional and team-oriented approach
- The ability to stand for extended periods and lift up to 50 lbs. when required

Why Join Upper James Toyota?

Upper James Toyota is part of Parkway Motors Auto Group, a family-owned automotive group serving our communities for more than 40 years.

This role is designed as a development opportunity. You’ll receive hands-on experience and training with the goal of building the skills and knowledge needed to advance into a full Service Advisor position.

If you’re customer-focused, eager to learn and looking for an prospect to grow your career in automotive, we’d like to hear from you. Apply today!

Upper James Toyota and Parkway Motors Auto Group are committed to providing an inclusive and accessible workplace. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Junior Service Advisor, Upper James Toyota (Canada)
🏢 Upper James Toyota
📍 Canada