Elevate your hospitality career as a Reservations Agent with Pan Pacific Whistler in stunning Whistler, BC. This role focuses on efficient booking management while ensuring exceptional guest interactions.

As a Reservations Agent, you will manage the complete reservation process while supporting the Revenue team. This position requires excellent organizational skills and a friendly disposition to connect with guests. The primary goal is to enhance guest satisfaction from the initial inquiry through to booking confirmation.

Key Responsibilities:



• Enter reservation requests from 3rd party sites promptly • Manage Tour Operator reservations using Freesell • Confirm reservations from Unit Owners via email • Respond professionally to guest inquiries and requests • Address guest concerns effectively, escalating when necessary

Requirements: • Strong communication skills and attention to detail • Experience in hospitality or customer service preferred • Familiarity with reservation systems and processes • Ability to work in a quick-paced environment • Flexibility to cover Front Desk duties as needed

This role combines guest service and organizational expertise to create memorable experiences at Pan Pacific Whistler. #J-18808-Ljbffr

📌 Reservations Agent at Pan Pacific Whistler (Winnipeg)
🏢 Pan Pacific Whistler
📍 Winnipeg