Drive customer satisfaction as a Remote Mortgage Retention Specialist with BMO. Utilize your mortgage expertise to enhance client relationships and retain business.

BMO is seeking a proactive mortgage retention specialist to engage with customers remotely. This role requires 2-3 years of relevant experience in personal lending or home financing. Your task is to provide expert advice, fulfill service activities, and ensure a seamless customer experience while consulting on mortgage renewals.

Key Responsibilities: • Advise customers on mortgage financing options • Manage inbound and outbound customer contacts • Negotiate home financing pricing effectively • Refer clients to appropriate business groups • Document and process customer requests accurately

Requirements: • 2-3 years of relevant mortgage experience • Knowledge of personal lending products • Fluent in French and English • Valuable communication, organization, and analytical skills • Understanding of contact centre operations

Leverage your mortgage expertise to enrich customer relationships and ensure profitable transactions at BMO. #J-18808-Ljbffr

📌 Remote Mortgage Retention Specialist at BMO (Winnipeg)
🏢 Bank of Montreal
📍 Winnipeg