- Direct and control daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Address customers' complaints or concerns
- Schedule work
- Consult with suppliers
- Co‑ordinate maintenance and repair services
- Greet customers
- Maintain clean and protected work environment
- Prepare and track work orders
- Help with scheduling and workflow
- Communicate with other workers to co‑ordinate the preparation and completion of work assignments
- Review work orders
- Direct the operations of an organization or department that provides services
Area of Work Experience
- Manager
Work Conditions and Physical Capabilities
- Work under pressure
- Attention to detail
- Ability to work independently