Job Summary

We are seeking a motivated, personable, and highly proactive Lead Engagement & Appointment Coordinator to join our real estate team.

In this role, you will be responsible for connecting with new and existing leads, building relationships through consistent follow-up, identifying potential buying or selling opportunities, and booking qualified appointments for our sales team.

The ideal candidate is confident on the phone, comfortable starting conversations, persistent without being pushy, and genuinely enjoys connecting with people. You will manage leads through phone calls, text messages, emails, and our CRM, ensuring opportunities don't fall through the cracks.

Key Responsibilities

- Respond promptly to new buyer and seller leads
- Make outbound calls to new, existing, and older leads in our database
- Follow up consistently by phone, text, and email
- Build rapport and nurture leads who may not be ready to transact immediately
- Identify a lead's real estate needs, motivation, timeline, and level of readiness
- Book qualified buyer and seller appointments for our sales team
- Maintain accurate and detailed notes in the CRM
- Schedule future follow-ups and ensure leads are contacted consistently
- Re-engage older and inactive leads
- Track conversations, appointments booked, and follow-up activity
- Work closely with the sales team to ensure a smooth handoff once an appointment is booked

Who We're Looking For

You are someone who





- Has excellent verbal and written communication skills
- Is friendly, confident, and comfortable speaking with new people
- Is organized and highly consistent with follow-up
- Can handle rejection and continue conversations with a positive attitude
- Is comfortable making a high volume of outbound calls
- Understands how to build relationships rather than simply "sell"
- Is self-motivated and able to work independently
- Is comfortable learning and using CRM systems and other technology
- Has strong attention to detail
- Is results-oriented and motivated by achieving appointment and conversion goals

Previous experience in real estate, inside sales, appointment setting, customer service, telemarketing, or lead generation is an asset, but the right attitude, communication skills, and willingness to learn are equally important.

What Success Looks Like

Success in this position means leads are contacted quickly, follow-ups happen consistently, the database stays organized, relationships are nurtured over time, and qualified buyer and seller opportunities are converted into appointments for the sales team.

This is a paid position with an opportunity to play an key role in the growth of our real estate business. This is a remote position, but be able to join for team meetings once every 2 weeks to stay connected in person.

Pay: $18.00-$20.00 per hour

Work Location: Remote

📌 Lead Engagement & Appointment Coordinator (Greater Toronto Area)
🏢 Gurdip Saluja Real Estate Team
📍 Greater Toronto Area