Elevate guest experiences as a Front Desk Supervisor with BCP in Banff. Lead a passionate team focused on high-quality service and create memorable stays for visitors.

BCP is seeking a Front Desk Supervisor to oversee operations in beautiful Banff. You will be responsible for guiding the front desk team, managing guest concerns, and ensuring smooth shift transitions. Your engaging personality and dedication to service will create lasting impressions for all guests.

Key Responsibilities: • Supervise front desk operations to ensure high service standards • Address guest needs and concerns professionally and promptly • Train, coach, and motivate front office team members • Oversee financial transactions and ensure proper process adherence • Manage guest complaints to enhance satisfaction

Requirements: • Previous front desk experience is an asset • Strong communication skills and numerical proficiency • Ability to work adaptable shifts including weekends • Experience in a customer-focused role is desirable • Leadership skills in a high-pressure environment

Enhance visitor experiences with your leadership and communication skills while working in the heart of Banff with BCP. #J-18808-Ljbffr

📌 Front Desk Supervisor at BCP (Winnipeg)
🏢 Banff Lodging
📍 Winnipeg