Library Client Service Associate - Prince Albert Campus

Library Client Service Associate - Prince Albert Campus

21 Aug
|
Saskatchewan Polytechnic
|
Prince Albert

21 Aug

Saskatchewan Polytechnic

Prince Albert

Library Client Service Associate - Prince Albert Campus

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Please see Special Instructions for more details.

Saskatchewan Polytechnic considers the diversity of our workforce to be one of our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Competition Number

Competition Number P17815

Posting Title

Posting Title Library Client Service Associate - Prince Albert Campus

Classification

Classification Band 2

Location

Location Saskatchewan Polytechnic Prince Albert Campus

Other Location(s)

Building

Building Prince Albert Campus, Technical Building

Other Building

Date Posted

Date Posted 08/14/2026

Closing Date

Closing Date 08/25/2026

JIQ #

JIQ # 032

Start Date

Start Date 09/08/2026

End Date

End Date 12/24/2026

Open Until Filled No

Ongoing

Ongoing No

Category of work

Category of work Part Time

Bargaining Unit

Bargaining Unit Professional Services

Hours of Work

Hours of Work To be Assigned, Regulated 36 hours (modified)

Salary Range

Salary Range $20.53 to $24.53 per hour

Temporary Market Stipend

Temporary Market Stipend

Total Assigned days (AC) / Total Hours per biweekly pay
(Part-Time 0.75 FTE )
54 hours per pay period. Daytime availability required for shifts.

Posting Status

Posting Status Open

Job Duties/Qualifications, Skills and Abilities(QSA)

- 1. Greet and welcome everyone to the library
- 2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment




- 3. Maintains client relationships by responding to basic library reference help and documenting action
- 4. Proactively prepares for customer inquiries by studying products, services and customer service processes
- 5. Assists clients in signing materials in and out
- 6. Show clients how to use technology throughout the library
- 7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines
- 8. Shelving, sorting, and processing materials
- 9. Maintaining attractive, welcoming, and inviting library spaces (I.e., tidying and cleaning)
- 10. Refer students to library resources to meet their needs
- 11. Provide technical assistance with library equipment and technology
- 12. Take payments for library fine and fees
- 13. Provide assistance with tracking and updating library usage data
- 14. Assist with client’s lab/study room bookings
- 15. Handling cash.
- 16. Provide basic clerical support

QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE

- 1. Minimum six (6) months experience in a customer service setting
- 2. Grade 12 with supplementary training or experience in technology
- 3. Basic knowledge of Microsoft Office
- 4. Basic Internet
- 5. Basic working knowledge of computers and related office equipment
- 6. Effective oral communication skills including basic telephone and customer service experience
- 7. Effective time management and organizational skills
- 8. Knowledge of automated system software (client databases, inventory etc.)
- 9. Handling cash and use of a digital cash register
- 10. Ability to work alone
- 11. Attention to detail
- 12. Demonstrates understanding and valuing Equity, Diversity, and Inclusion.

Desired QSA

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

- * How did you hear about this position?
- Saskatchewan Polytechnic Careers Site
- Newspaper
- LinkedIn
- Workopolis
- SaskJobs.ca
- Social Media
- Personal Referral
- Other

- If you answered 'Other' above, please specify source here:

(Open Ended Question)

#J-18808-Ljbffr

📌 Library Client Service Associate - Prince Albert Campus
🏢 Saskatchewan Polytechnic
📍 Prince Albert

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