Location: 100% Remote

Duration: 12-Month Contract

Schedule: Monday – Friday, 8:30 AM to 5:00 PM (40 hours/week); no overtime, no rotation

Employment Type: Contract (12 months); extension and conversion are possible

- Our client, a leading global financial institution, is seeking an experienced LMS Administrator to support enterprise learning initiatives across the United States, Canada, and Global operations.
- The LMS team configures, maintains, and optimizes the Client’s “MyLearning” platform, powered by SumTotal LMS , ensuring accurate audience targeting, compliance with training requirements, and efficient execution of day-to-day LMS operations.
- In this role, you will partner with Learning Solutions Architects, Program Managers, L&D; Designers/Developers, and HR data teams to deliver scalable learning solutions. You will lead audience requirement reviews with course owners, build and quality-check LMS audiences against approval documentation, and process Business Learning Needs Requests and maintenance tickets with precision.
- The team of twelve offers a supportive, team-oriented culture, and the role is fully remote within Canada with no travel requirements.
- This is an excellent opportunity for an LMS professional who thrives on data integrity, stakeholder engagement, and enterprise-scale learning operations.

Responsibilities Audience Scoping & Configuration

- Lead reviews of audience requirements with course owners and stakeholders.
- Create and store audience documentation, including the Audience Approval Document.
- Build and quality-check LMS audiences against approval documentation.
- Implement post-launch audience changes as needed.
- Interpret and apply HR data for accurate audience targeting.

LMS Operations

- Process Business Learning Needs Requests (LNRs) and LMS maintenance requests.
- Perform LMS testing and configuration of eLearning courses.
- Configure Instructor-Led Training (ILT) and Virtual courses in the LMS.
- Execute day-to-day LMS operations and maintenance at enterprise scale.

Collaboration & Support





- Partner with Learning Solutions Architects/Advisors (LSAs), Program Managers, L&D; Designers/Developers, and HR data teams.
- Provide guidance on LMS capabilities and configuration best practices.
- Consult with internal stakeholders external to the core team.

Documentation & Compliance

- Complete LMS Specifications Documentation for configurations.
- Maintain accurate records of configuration decisions and approvals.
- Ensure compliance with regulatory and operational standards.

Required Skillsets

- LMS Platform Administration : 5–10 years of hands-on enterprise LMS administration, with prior experience administering SumTotal LMS .
- Audience Scoping & Targeting : Proven ability to interpret and apply HR data for audience targeting; experience scoping and configuring audiences in enterprise LMS environments.
- Course Configuration : Experience testing and configuring eLearning courses, as well as Instructor-Led and Virtual course types, within an LMS.
- Ticketing & Workflow Tools : Experience working with ticketing systems and workflow tools to process requests end-to-end.
- Attention to Detail : Exceptional accuracy in documentation, configuration decisions, and record-keeping.
- Communication & Stakeholder Engagement : Strong verbal and written communication skills with demonstrated ability to engage and consult with stakeholders.
- Data Integrity : Commitment to maintaining high standards of data accuracy and user experience across the LMS.
- Compliance Awareness : Understanding of regulatory and operational compliance standards in training delivery.
- Post-Launch Support :



Ability to implement and manage post-launch audience and configuration changes.
- Remote Work Discipline : Demonstrated ability to work effectively and independently in a fully remote environment (Canada).

Preferred Skillsets

- Experience with Client or the broader financial services industry.
- Background in Instructional Design, HR, or a related field.
- Certification in Instructional Design, Instructional Technology, or Human Performance Technology.
- Bachelor’s degree in Adult Learning & Development, Instructional Design, or HR.
- Direct experience with the SumTotal “MyLearning”-style enterprise LMS environment serving US/Canada/Global audiences.
- Exposure to Learning Needs Request (LNR) processes and Business Learning Needs workflows.
- Experience supporting compliance/regulatory training programs at scale.
- Familiarity with Audience Approval Documents and LMS Specifications Documentation.
- Experience collaborating with Learning Solutions Architects/Advisors (LSAs) and Program Managers.
- Track record in a supportive, team-oriented L&D; culture of 10–15 people.

Experience: 5–10 years of prior LMS administration experience Education: Bachelor’s degree / post-secondary education required; Adult Learning & Development, Instructional Design, or HR preferred

Certifications: Not required; Instructional Design / Instructional Technology / Human Performance Technology certification is an asset

Licenses: N/A

About US Tech Solutions : US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during the recruitment process.

📌 Learning Management System Administrator #26-20764 (Toronto)
🏢 US Tech Solutions
📍 Toronto