Legal Claims Consultant

Role Overview

We are seeking a full-time Legal Claims Consultant to join our team. In this role, you will oversee the effective, consistent, and timely management of employment-related legal claims. These claims may include, but are not limited to, matters involving the Ministry of Labour (MoL), Human Rights Tribunal of Ontario (HRTO), Ontario Labour Relations Board (OLRB), and Workplace Safety and Insurance Board (WSIB).

You will be working in Downtown Toronto, off of King and Union station.

Monday - Friday 9-5:30pm

Key Responsibilities

- Manage and oversee legal claims files handled internally, including providing legal advice, drafting documentation, and representing clients before relevant tribunals and boards.
- Coordinate the intake and assessment of all legal claims received from clients.
- Work closely with clients to gather relevant information and ensure claims are managed appropriately and efficiently.
- Support and provide guidance to the HR Advice Team on legal-related inquiries and requests.
- Collaborate with external legal counsel to ensure effective management of claims under their carriage, including demand letters, civil litigation matters, and related proceedings.
- Communicate with Ministry of Labour officers, government agencies, opposing counsel, and other stakeholders throughout the lifecycle of claims.




- Track and monitor the progress of all active legal claims using the Company’s internal systems and software.
- Ensure external legal partners adhere to Company reporting standards and budgeting requirements related to legal matters.

Qualifications & Experience

- Minimum of three (3) years of experience in a Legal Claims Officer, Legal Claims Consultant, or Paralegal role.
- University or college diploma/degree in Law or a related discipline.
- Valid P1 License.

What You Bring

- Excellent verbal and written communication skills with a strong commitment to client service.
- Strong attention to detail and the ability to thrive in a fast-paced, deadline-driven environment.
- Ability to work both independently and collaboratively within a team setting.
- Proficiency in Microsoft Word, Excel, and SharePoint; experience with Salesforce is considered an asset.
- A proactive, adaptable, and positive approach to work, with the ability to manage competing priorities under pressure.
- Self-motivated with solid initiative and a solution-oriented mindset.

Perks and Benefits

- Paid day off on your birthday
- 3 weeks vacation
- Enhanced health and dental benefits
- Registered Retirement Savings Plan (RRSP) matching program
- Prime downtown location near Union Station
- Increased vacation entitlement after 2 and 5 years of service

📌 Legal Claims Consultant (Toronto)
🏢 The Portfolio Group
📍 Toronto