Become a critical part of The Home Depot's Service Desk team. As a Service Desk Associate, you will manage all orders, supporting customers to ensure their needs are met efficiently.
Your responsibilities will encompass Customer Order Management from start to finish, acting as a liaison between various parties involved in customer projects. Both customer satisfaction and communication with designers, vendors, and the Project Support Centre are key aspects of this position, making it a energetic work environment.
Key Responsibilities:
• Track and manage customer orders thoroughly
• Communicate with customers and third-party service providers
• Address customer concerns and solve order-related issues
• Collaborate with Kitchen Designers and vendors
• Support the Project Support Centre to ensure timely fulfillment
Requirements:
• Strong commitment to customer satisfaction
• Excellent organizational skills
• Ability to communicate across various teams
• Desire to foster a learning environment
• Previous experience in a customer service role is a plus
Help drive customer success at The Home Depot through your essential role as a Service Desk Associate.
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📌 Service Desk Associate at Home Depot (Sydney)
🏢 The Home Depot
📍 Sydney