Elevate customer success at Snyk in Ottawa as a Spanish Speaking Technical Success Manager. Utilize your technical expertise to drive customer adoption and ensure business outcomes.In this role, you will oversee technical success for a diverse portfolio of customers, engaging them with scheduled sessions aimed at maximizing their value from Snyk. Your experience in managing customer relationships in a technical context will shine as you lead workshops, analyze usage data, and create educational resources.Key Responsibilities:Own technical success across a large portfolio of clientsLead workshops to foster a self-sufficient user communityAnalyze customer data to identify trends and risksDevelop programs for current customers to achieve quick security winsSynthesize client feedback into product roadmap improvementsRequirements:5+ years in customer-facing technical rolesProven ability in designing one-to-many engagement programsKnowledge of developer tools like GitHub and JenkinsUnderstanding of Application Security conceptsExcellent written and verbal communication skillsLeverage your technical and coaching skills to enhance client outcomes and drive success at Snyk.#J-18808-Ljbffr