The Manager, AI Governance Program Delivery is responsible for leading the delivery and operational execution of key AI governance initiatives, capabilities, and platforms. This role sits in AI Model Validation & Governance (AIMVG), and will work closely with Technology, Architecture, Risk, Compliance, vendors and business stakeholders to successfully implement and operationalize AI governance processes and tools across the enterprise. The successful candidate will manage cross-functional programs, drive platform implementation, coordinate vendors, and ensure delivery milestones are achieved in support of Manulife's Responsible AI and model risk management objectives.

AI Governance Program Management (35%) Lead planning and execution of new technology solution, ensuring delivery against scope, timelines, objectives. Develop and maintain integrated project plans, milestones, RAID logs, and dependency trackers. Facilitate cross-functional working groups and governance forums.

Identify delivery risks and elevate issues requiring leadership decisions.

Platform

Delivery & Vendor Management (30%) Support implementation and ongoing enhancement of AI governance platforms and related technologies. Coordinate vendor activities, deliverables, issue management, and enhancement requests. Track implementation progress and ensure commitments are delivered on schedule. Support platform release planning and change management activities.

Business

Readiness, UAT & Process Implementation (20%) Lead business readiness assessments and operational deployment activities. Coordinate user acceptance testing,



defect management, remediation tracking, and retesting efforts. Support development of future-state governance operating models and workflows.

Partner with business units, technology teams, risk functions, and model owners to drive adoption of governance processes and tools. Coordinate communications, training activities, and implementation support. Support audit, regulatory, and internal review requests related to program activities.

Bachelor's degree in Business, Technology, Risk Management, Finance, or related field. ~5+ years of Program Management, Project Management, or Transformation experience. ~ Experience managing enterprise technology implementations. ~ Strong stakeholder management and executive communication skills. ~ Experience developing business requirements and coordinating testing activities. ~ Experience managing multiple initiatives with competing priorities. Governance, Risk, Compliance, Audit, or Operational Risk experience. Knowledge of AI, machine learning, or Responsible AI governance concepts.

PMP, Agile, Scrum, or equivalent certification. We’ll recognize and support you in a versatile environment where well-being and inclusion are more than just words.





Le poste annoncé correspond à une vacance existante. 113,000.00 CAD - $163,000.00 CAD Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille.

Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande.

📌 Manager, ai governance program delivery (Toronto)
🏢 Société Financière Manuvie
📍 Toronto