Become a Desktop Support Technician I with Teleperformance, delivering technical support to both in office and remote employees. This role emphasizes customer service and technical skills, with a fixed schedule from Monday to Friday.
Teleperformance is seeking a Desktop and Site Support Technician I to maintain hardware, software, and network systems. Candidates should possess strong problem-solving abilities and a customer-oriented approach. This position offers opportunities in a dynamic workplace, with responsibilities including troubleshooting, system management, and onboarding support for remote hires.
Key Responsibilities:
• Provide technical support via phone, in-person, and remote methods
• Troubleshoot and resolve hardware and software issues




• Manage system installations and software configurations
• Perform routine hardware maintenance and upgrades
• Prepare and ship equipment for remote employees
Requirements:
• Education or experience in a computer-related field
• Proficiency in Windows and macOS troubleshooting
• Familiarity with Microsoft Office 365 and remote desktop tools
• Strong communication skills and customer-first mindset
• Ability to manage multiple tasks effectively
Leverage your technical expertise to support Teleperformance's diverse workforce effectively.
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📌 Desktop Support Technician at Teleperformance (Toronto)
🏢 TP Canada
📍 Toronto