Embrace leadership with FIKA as a Retail Experience Lead in Windsor, Ontario. Oversee store operations, manage staff, and deliver exceptional customer service every shift.

FIKA is seeking a Retail Experience Lead to enhance daily operations at its Windsor location. This role involves opening and closing duties, staff supervision, and maintaining high standards of store appearance. Leaders will provide education to team members and guide them in delivering top-tier customer service while addressing inquiries and complaints effectively.

Key Responsibilities: • Open and close the retail store, managing alarms • Greet and assist customers with exemplary service • Maintain high product knowledge and suggest current items • Assist with team onboarding and continuous education • Escalate team issues to management when necessary

Requirements: • 2 years of retail experience required • High school diploma or GED necessary • Clear criminal record for eligibility • Provincial Cannabis Certification needed • Strong organizational and conflict resolution skills

Lead your team at FIKA by fostering exceptional customer service and staff development. #J-18808-Ljbffr

📌 Retail Experience Lead at FIKA (Winnipeg)
🏢 Pop's Cannabis
📍 Winnipeg