Elevate customer experiences as a Contact Centre Representative with TD in Ottawa. Offer valued support and solutions to customers, while working remotely 95% of the time.

At TD, you will deliver exceptional customer service to over 27 million clients. This role emphasizes understanding customer needs, resolving issues effectively, and achieving performance goals. Your dedication will help you develop your career through ongoing training and supportive leadership.

Key Responsibilities: • Deliver outstanding customer service through friendly interactions • Resolve inquiries at the first point of contact with empathy • Achieve performance objectives, including compliance regulations • Engage in ongoing training and coaching support • Work independently in a secure, private workspace

Requirements: • High School Diploma or equivalent • Bilingual (French & English) preferred but not mandatory • Robust communication and listening skills • Ability to multitask across various computer systems • Flexibility and a positive attitude in challenging situations

Make a meaningful impact on customer satisfaction and enhance your professional skills with TD. #J-18808-Ljbffr

📌 Customer Service Representative at TD (Montreal)
🏢 TD
📍 Montreal