Medical Office Assistant (MOA) – Family Practice

We are currently seeking a skilled and experienced Medical Office Assistant (MOA) to join our busy family practice clinic. The ideal candidate will have experience working in a family or general practice setting and be comfortable managing both administrative and clinical responsibilities in a fast-paced environment.

Key Responsibilities

- Answer and manage phone calls, voicemails, and patient inquiries in a professional and timely manner
- Schedule and confirm patient appointments
- Process and manage incoming referrals and faxes efficiently
- Coordinate patient follow-ups and relay test results
- Maintain and update electronic medical records (EMR)
- Greet and check in patients, verify demographic and insurance information
- Prepare exam rooms and assist physicians with routine in-office procedures
- Ensure exam rooms are clean, organized, and properly stocked
- Process requisitions for imaging, labs, and other diagnostic services
- Maintain patient privacy and ensure compliance with confidentiality standards
- Support front desk operations, billing inquiries, and document scanning/faxing
- Monitor and maintain office and medical supply inventory

Qualifications & Skills:



✔ Previous experience in a family practice or general medical clinic required

✔ MOA certification is an asset

✔ Strong multitasking, organizational, and time management skills

✔ Excellent communication and interpersonal abilities

✔ Experience with OSCAR EMR is required

✔ Working knowledge of general medical terminology

Why Join Us?

- Supportive and collaborative team environment
- Opportunity to build broad clinical and administrative skills
- Reliable, full-time hours with competitive pay
- Work in a patient-focused setting that prioritizes quality care and teamwork

Job Type: Full-time Pay: $20.00–$26.00 per hour

Expected Hours: 40 per week

If you’re an experienced MOA looking to grow in a dynamic and patient-centered family practice clinic, we’d love to hear from you!

Job Type: Full-time

Pay: $20.00-$26.00 per hour

Ability to commute/relocate

- Burnaby, BC V5E 2V1: reliably commute or plan to relocate before starting work (required)

Application question(s):
- Do you have experience working with an OSCAR based EMR?

Experience:
- MOA: 2 years (required)

Language:
- English (required)

Work Location: In person

📌 Medical Office Assistant (Burnaby)
🏢 TLC Medical Clinics
📍 Burnaby