We are looking for a friendly, organized, and dependable Medical Office Assistant (MOA) to join a busy outpatient gastroenterology clinic in Vancouver. As the first point of contact for our patients, the ideal candidate is personable, detail-oriented, and enjoys helping create a smooth and welcoming experience for our patients. We are committed to providing excellent patient care and a healthy, respectful, and supportive workplace culture is a top priority for our practice.

This is a full-time position with opportunities to grow alongside the practice.

About the position:

As the Medical Office Assistant, you will play an important role in ensuring the smooth day-to-day operation of the clinic and will work closely with the physician, patients, and other health care providers.

Responsibilities

- Greeting and receiving patients in a polite, professional, and friendly manner
- Efficient scheduling of new referrals, follow-up appointments, endoscopies/procedures to maximize productivity
- Coordinating laboratory testing, imaging, and other diagnostic investigations ordered by the physician
- Receiving, organizing, and filing recent referrals, reports, and other correspondence
- Managing patient charts and information within the electronic medical record (EMR)
- Answering and managing phone calls and emails from patients and other health care offices
- Responding to common GI-related patient questions within the scope of the MOA role, including providing standardized instructions for colonoscopy and gastroscopy preparation, medication and fasting instructions as directed by the physician, and basic information regarding clinic procedures, while appropriately escalating medical questions or concerns to the physician
- Assisting with general administrative duties and maintaining effective day-to-day clinic operations




- Maintaining an organized office and ensuring exam rooms are appropriately stocked
- Preparing examination or procedure rooms and assisting with basic clinical workflow
- Taking patient vital signs when needed

Qualifications

- Minimum 1–3+ years of experience working as an MOA or unit clerk
- Previous experience in a GI clinic, surgical clinic, specialist clinic, or other medical office setting is preferred
- MOA certificate from an accredited educational institution is desirable but not mandatory
- Fluent in spoken and written English
- Spoken Farsi is an asset, but is not required
- EMR experience
- Familiarity with medical terminology
- Friendly, professional, dependable, and detail-oriented
- Strong communication, organizational, and interpersonal skills
- Neat, tidy, and attentive to cleanliness
- Ability to anticipate tasks, prioritize responsibilities, and follow through reliably in a quick-paced setting
- Comfortable working both independently and collaboratively
- Ability to connect compassionately to a diverse patient population

What We Offer

- Competitive and negotiable salary based on experience and skill
- Monday to Friday daytime hours. No weekends
- Full-time position
- Hybrid option (Fixed office days with the rest working from home if desired)
- Supportive, respectful, and collaborative work environment
- Opportunity to learn and gain experience in specialized GI care
- Long-term growth opportunities within a growing medical practice

How to Apply Please respond to this posting with your resume and a brief cover letter describing your relevant experience and interest in the position. Selected candidates will be contacted to provide references and will subsequently be invited for an interview.

The successful candidate will complete a standard three-month probationary period.

Pay: $20.00-$30.00 per hour

Application question(s)

- Are you located within the greater Vancouver area?

Work Location: Hybrid remote in Vancouver, BC

📌 Medical Office Assistant (MOA) – Gastroenterology Clinic (Vancouver)
🏢 GI Clinic
📍 Vancouver