Orleans Ideal Urgent Care Clinic is seeking a full time Medical Receptionist to join our front desk team. This is a day shift position with occasional Saturday or Sunday coverage required. We welcome ambitious candidates who bring strong communication and organizational skills and can demonstrate the capacity to learn quickly, as well as candidates with prior medical office experience.

About the role

You will be the first point of contact for patients arriving at our clinic, managing registration, phones, and administrative workflow. Our full-time nursing team handles all medical assessments, vitals, and triage, so this role is purely front desk and administrative with no clinical duties are required.

Key responsibilities

- Greet and register patients, verify health card and demographic information.
- Manage phone lines and patient flow at the front desk (walk-in only, no appointment scheduling required).
- Maintain accurate patient records within the clinic EMR.
- Support smooth day-to-day clinic operations alongside the nursing and clinical team.
- Assist with the clinic's transition to Accuro EMR starting in September.
- Perform other administrative tasks, including scanning documents.
- Alert and observant,



with the ability to recognize when a patient may need immediate attention and communicate promptly with nursing staff.

Qualifications

- Completion of a Canadian medical office administration program, required.
- Fluent spoken English and French, required. (French writing proficiency is not required.)
- Medical office or reception experience is an asset but not mandatory; we welcome ambitious candidates who can demonstrate strong potential to learn quickly.
- Experience with Accuro EMR is a strong asset (training will be provided ahead of the September transition).
- Experience with other family medicine or clinic EMR systems is a strong asset.
- Strong multitasking, organization, and communication skills.
- Comfortable working in a fast-paced walk-in/urgent care environment.

Schedule

- Full-time, permanent.
- Day shifts.
- Some Saturday or Sunday coverage required on a rotating basis.

Compensation

- Hourly rate: $19 to $24/hour, based on experience and qualifications.

Pay: $19.00-$24.00 per hour

Application question(s)

- Are you a graduate of a Canadian Medical Office Administrator program?

Language:
- French (required)

Work Location: In person

📌 Medical Receptionist – Full-Time Orleans Ideal Urgent Care Clinic | Ottawa, ON (Orléans)
🏢 Caremedics Elmvale Acres
📍 Orléans