Become the welcoming face of Coast Capital at our Tillicum Mall branch as a Member Services Representative. Deliver excellent service and financial advice to positively impact our members’ lives. In this part-time role, you will connect with members to address their needs while proactively exploring opportunities for deeper relationships.

Your expertise in communication, active listening, and empathy will help navigate sensitive conversations and provide tailored service. Your initiative and problem-solving abilities will ensure a positive experience for each member. Key Responsibilities:

- Greet and assist members with inquiries and services
- Educate on online banking and mobile platforms
- Identify opportunities to enhance member experiences
- Collaborate with team members to meet financial needs
- Resolve banking issues and ensure member satisfaction Requirements:
- Solid verbal communication skills in English
- Proven active listening and empathy skills
- Ability to adapt to varying situations
- Initiative in identifying and solving problems
- Self-motivated and eager to learn Bring your customer service passion and problem-solving skills to enrich lives at Coast Capital.

📌 Member Services Representative at Coast Capital (Victoria)
🏢 Coast Capital Savings
📍 Victoria