Elevate your career as a Mid to Senior Technical Writer at Zafin, blending technical skills with writing in a hybrid role. Create vital documentation for our AI-driven banking solutions.

In this position, you will develop and refine technical documents, enhancing client understanding of AIOS and banking regulatory frameworks. You'll collaborate with cross-functional teams to ensure documentation quality and compliance. Your expertise will support the efficient function of AI agents in production environments.

Key Responsibilities: • Produce detailed documentation for knowledge bases and online help • Write transparent operational and governance documents • Conduct technical interviews to gather information • Create visual documentation to support client training • Edit documentation for clarity and banking compliance

Requirements: • At least 2-8 years in technical communication • Relevant Bachelor's degree or equivalent experience • Proficient with tools such as Confluence and Markdown • Understanding of AI, machine learning, and banking operations • Excellent communication skills for diverse stakeholder collaboration

Your work will play a crucial role in ensuring the success of Zafin's client initiatives.

📌 Mid to Senior Technical Writer at Zafin (Winnipeg)
🏢 Zafin
📍 Winnipeg