Elevate your career as a Mid to Senior Technical Writer at Zafin, blending technical skills with writing in a hybrid role. Create vital documentation for our AI-driven banking solutions. In this position, you will develop and refine technical documents, enhancing client understanding of AIOS and banking regulatory frameworks.

You'll collaborate with cross-functional teams to ensure documentation quality and compliance. Your expertise will support the effective function of AI agents in production environments. Key Responsibilities:

- Produce detailed documentation for knowledge bases and online help
- Write clear operational and governance documents
- Conduct technical interviews to gather information
- Create visual documentation to support client training
- Edit documentation for clarity and banking compliance Requirements:
- At least 2-8 years in technical communication
- Relevant Bachelor's degree or equivalent experience
- Proficient with tools such as Confluence and Markdown
- Understanding of AI, machine learning, and banking operations
- Excellent communication skills for diverse stakeholder collaboration Your work will play a crucial role in ensuring the success of Zafin's client initiatives.

📌 Mid to Senior Technical Writer at Zafin (Toronto)
🏢 Zafin
📍 Toronto