Responsibilities

- Traveling throughout the assigned territory to inspect damaged vehicles

- Meeting with policyholders, repair facilities, body shops, and other stakeholders to evaluate damage and understand claim requirements

- Assessing the extent of damage, determining required repairs, and preparing estimates in accordance with GAA standards, company procedures, and insurer requirements

- Using industry-recognized estimating platforms, primarily Mitchell, to produce comprehensive and accurate estimates

- Requesting teardown inspections or supplementary assessments when necessary to confirm the full extent of damages

- Researching and validating the cost of parts, materials, and equipment required for repairs, including recycled or used parts when applicable

- Determining market value or replacement value in total-loss claims

- Providing claims adjusters, policyholders, repair facilities, and partners with the information and explanations required regarding estimates produced

- Building and maintaining strong professional relationships with both internal and external stakeholders

- Responding to inquiries, ensuring timely follow-up on files, and contributing to a professional customer experience

- Analyzing and managing customer concerns or complaints related to automotive repairs

- Meeting established service standards, turnaround times, and quality expectations

- Maintaining accurate documentation and ensuring files remain up to date

- Performing any other related duties or special assignments requested by your immediate supervisor

Requirements

- 3 to 5 years of experience in the automotive damage repair industry

- Experience estimating automotive repair costs

- Strong knowledge of passenger vehicles and, ideally, recreational vehicles

- Proficient with Audatex, Mitchell,



and AllData estimating software

- Holds a vocational diploma (DEP) in auto body repair, collision repair, or a related field, considered an asset

- Holds a Groupement des assureurs automobiles (GAA) estimator license, considered an asset

- Excellent verbal and written communication skills in French

- Holds a valid driver’s license, has access to a personal vehicle, and is available for frequent travel within the assigned territory

- Comfortable using technology and digital tools, including automotive estimating software, claims management systems, and Microsoft 365 collaboration tools

- Intermediate-level English proficiency is required

Core Competencies

Demonstrates expertise in automotive damage assessment and repair cost estimation, utilizing industry-standard software to produce accurate estimates while maintaining strong relationships with stakeholders. Proficient in both French and English, ensuring effective communication and customer service in a fast-paced setting.

Highest-signal resume keywords

- Automotive Damage Repair Estimation

- Mitchell Estimating Software

- GAA Estimator License

- Customer Relationship Management

- French Communication Skills

Hard Skills

- Automotive Repair Cost Estimation

- Damage Assessment

- Market Value Determination

- Documentation Management

- Parts Cost Research

Soft Skills

- Verbal Communication

- Written Communication

- Customer Service

- Problem Solving

- Relationship Building

Certifications & Qualifications

- Vocational Diploma in Auto Body Repair

- GAA Estimator License

Industry Keywords

- Automotive Damage Repair Industry

- Passenger Vehicles

- Recreational Vehicles

- Teardown Inspections

- Total-Loss Claims

Tools & Technologies

- Audatex Estimating Software

- AllData Estimating Software

- Claims Management Systems

- Microsoft 365

📌 Mobile Auto Damage Estimator (Montreal)
🏢 Jobtailor
📍 Montreal