Elevate your career at Energy Safety Canada as a Customer Representative based in Nisku, Alberta. You will provide top-notch customer service support to enhance client satisfaction across various channels. This role, reporting to the Manager of Training Services, demands exceptional communication and problem-solving skills.

Interact with stakeholders through phone calls, emails, and in-person engagements while processing requests and maintaining accurate customer data to ensure compliance with quality standards. Key Responsibilities:

- Respond to customer inquiries via multiple channels
- Process customer requests and uphold service quality
- Certify customer data for Energy Safety Canada courses
- Follow protocols for process improvements
- Execute any additional responsibilities as assigned Requirements:
- High school diploma or equivalent is mandatory
- Minimum 6 months experience in contact center/customer service
- Solid computer skills, especially in MS Office
- Excellent interpersonal and communication capabilities
- Capacity to thrive in high-pressure environments Be part of a committed team working towards greater safety and customer satisfaction in the oil and gas industry.

📌 Nisku AB Customer Representative Role
🏢 Energy Safety Canada
📍 Nisku