Deliver exceptional service as a Guest Service Agent at Doubletree by Hilton in West Kelowna, BC. You will greet visitors, facilitate check-ins and check-outs, and ensure guest satisfaction every shift.

As a Guest Service Agent, you will play a vital role in enhancing the guest experience at Doubletree by Hilton. This position involves engaging with guests, managing check-out and check-in procedures, and collaborating with various departments. Your multi-tasking abilities and excellent communication will be essential in providing a welcoming environment.

Key Responsibilities: • Greet all guests with a warm welcome • Handle check-in/out and manage room inventory • Communicate with housekeeping and maintenance teams • Record guest preferences and respond to inquiries • Address guest complaints with empathy and resolve efficiently

Requirements: • Some experience in customer service • Flexibility to work various shifts • Understanding the importance of service excellence • Ability to handle cash and credit transactions • Robust multi-tasking and organizational skills

Bring your enthusiasm and attentiveness to create memorable stays for guests at Doubletree by Hilton. #J-18808-Ljbffr

📌 Guest Service Agent at Doubletree by Hilton (Winnipeg)
🏢 Days Hospitality
📍 Winnipeg