Become a vital part of NVA Canada as a Client Services Specialist. Ensure exceptional client service while supporting patient care in a dynamic hospital setting. In this client-facing role, you will work under the guidance of the Hospital Manager and medical staff.
You will coordinate client check-ins, manage detailed scheduling, and ensure all patient records are current. Your verbal and written communication skills will be key in fostering positive interactions with clients and their pets. Key Responsibilities:
- Greet and manage client check-ins and follow-ups
- Schedule and confirm appointments for various treatments
- Process payments and manage product sales
- Collaborate with staff on prescription filling procedures
- Maintain a tidy and well-stocked reception area Requirements:
- GED or high school diploma essential
- Experience in client service roles preferred
- Understanding of veterinary practices and products helpful
- Familiarity with Microsoft Office and management software
- Solid organizational and communication skills Support NVA Canada’s mission for quality pet care through your role in client services.