- QMS Management: Drive adherence to the Quality Management System (QMS) through training, auditing, and active project leadership.
- ISO 9001 Audits: Participate in and support internal, supplier, and customer ISO 9001 quality management audits.
- Documentation & Standards: Develop, review, and update QA documentation, standard operating procedures (SOPs), assembly guidelines, and inspection standards

Corrective Action & Problem Solving

- Root Cause Analysis: Lead investigations into internal and external product failures; design and implement effective corrective and preventive actions (CAPA/CAR).
- Quality Documentation Control: Manage and coordinate Non-Conformance Reports (NCR), Change Notices (CN), Supplier Corrective Action Requests (SCAR), and scorecard tracking.

Customer & Supplier Quality Assurance

- Customer Complaints: Act as the voice of customer quality—investigating, resolving, and documenting customer complaints and product quality concerns.
- Supplier Quality Management: Conduct supplier audits to qualify vendors, communicate quality expectations, and ensure collaborative issue resolution.
- Review Meetings: Represent the Quality team in regular internal and external customer review meetings.
- Trend Analysis: Monitor quality metrics,



analyze test results and production data, and identify negative quality trends to mitigate operational risks.
- Lean / Six Sigma Initiatives: Lead and participate in continuous improvement initiatives using Lean and Six Sigma methodologies to minimize defect rates and streamline processes.

Qualifications:

- Education: Diploma or Degree in Quality, Manufacturing, and Mechanical Engineering, or a related field.
- Experience: 3+ years of hands-on quality engineering experience within a manufacturing setting.
- Technical Skills: Deep understanding of Quality Control tools, QA principles, manufacturing processes, and ISO 9001.
- Process Improvement: Working knowledge of Lean and Six Sigma methodologies.
- Communication & Collaboration: Excellent written and verbal communication skills with strong interpersonal ability to manage cross-functional projects.
- Tools: Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
- Industry Focus: Prior experience with Architectural products is strongly preferred.
- Certifications: American Society for Quality (ASQ) certification (e.g., CQE, CQA, or CSSBB).

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📌 Quality Engineer (Vaughan)
🏢 Expand Reach
📍 Vaughan