We care a lot about how our clients feel when they hire us and how our team feels working here.
This isn't a typical admin role. You're the person who keeps everything running smoothly behind the scenes.
If you take pride in doing things properly, communicate well, and like making people's lives a little easier, you'll probably love this role.
What this job actually is
You're the person everything runs through.
Clients call or email and you're who they talk to. A new client signs up and you make sure they feel taken care of from day one. The schedule needs adjusting and you handle it. Someone on the team has a question and you're already on it.
This role is for someone who likes being on top of things, solving small problems, and knowing the day ran smoothly because of them.
What your days will look like
Taking care of clients
- Answering calls and emails — warmly, like a real person
- Booking quotes and following up
- Making sure new clients feel welcomed from the very first call
- Checking in after cleans
Running the schedule
- Building and adjusting the team's daily schedule
- Rescheduling appointments when life happens
- Keeping the calendar tight so no one's left waiting
Supporting the team
- Being the first person the crews come to when they need something
- Getting them set up and ready for the day
- Keeping supplies stocked and picking them up when needed
Keeping the business running
- Timesheets and payroll
- Helping out with social media
- Handling the little things that keep everything moving
This job is a great fit if you…
- Like being organized and on top of things
- Communicate clearly and warmly with people
- Take ownership and handle things without being asked twice
- Can juggle a lot without letting details slip
- Care about doing things properly
We'll train you. But you do need to be someone who takes initiative and figures things out. As we grow, there's room for this role to grow with it.
Job Types: Part time, Permanent
Experience
- Administrative: 1 year (preferred)
- Customer service: 1 year (preferred)