About Lemarg Restoration

Lemarg Restoration is a growing property restoration company based in Vaughan, Ontario, providing emergency disaster restoration and reconstruction services to residential and commercial properties.

We operate in a fast-paced environment where attention to detail, communication, organization, and immediate action are critical.

We are looking for an experienced, highly organized, fast, and dependable Office Administrator who can manage multiple responsibilities at the same time while maintaining accuracy, professionalism, and control.

This is not a slow-paced administrative position. The successful candidate must be comfortable handling multiple calls, emails, chats, office requests, field coordination, customer communication, and urgent priorities throughout the day.

Key Responsibilities

- Answer incoming calls promptly and professionally and transfer calls to the appropriate team member and or assist based on your knowlage.
- Monitor and respond to multiple emails, chats, and internal communications.
- Coordinate communication between the office, field staff, project managers, customers, trades, suppliers, and other parties.
- Manage calendars, appointments, meetings, schedules, and reminders.
- Prepare, edit, organize, and distribute documents, emails, reports, and correspondence.
- Maintain accurate electronic files, records, databases, and company systems.
- Track outstanding tasks, follow-ups, deadlines, and required responses.
- Assist with customer service, service follow-ups, feedback requests, and general inquiries.
- Assist with field staffing, scheduling, documentation, and daily operational requirements.
- Support project managers and office staff with administrative requirements.
- Assist with purchase documentation, work orders, invoices, reports, and internal paperwork.
- Coordinate meetings and record important action items when required.
- Help improve office procedures, workflows, systems, and overall efficiency.




- Handle confidential company and customer information with discretion.
- Assist with special projects and other administrative duties as required.

Critical Performance Requirements The most important requirement for this position is the ability to multitask at a very high level with speed, precision, and accuracy. The successful candidate must be able to:

- Switch quickly from one task to another without losing control of previous responsibilities.
- Handle multiple priorities and interruptions throughout the day.
- Answer calls while simultaneously managing emails, chats, schedules, and operational requests.
- Recognize urgent matters and take immediate action.
- Return to unfinished tasks and ensure they are completed.
- Maintain strong follow-up without requiring constant reminders.
- Work accurately even during busy or high-pressure periods.
- Communicate clearly and quickly with both office and field staff.
- Stay organized when several departments require assistance at the same time.
- Prioritize effectively and understand what needs immediate attention.

Required Skills & Characteristics
- Exceptional multitasking ability.
- Extremely strong organizational skills.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- Ability to work quickly without sacrificing accuracy.
- Strong follow-up skills.
- Excellent time-management and prioritization abilities.
- Robust problem-solving skills.
- Ability to work independently and take initiative.
- Professional telephone and customer-service skills.
- Ability to remain calm and productive under pressure.
- Ability to learn new software, systems, and procedures quickly.




- Comfortable working with multiple computer programs and communication platforms.
- Responsible, dependable, punctual, and accountable.
- Friendly and professional attitude.
- Strong judgment and discretion.
- Ability to work effectively as part of a team.

Work Environment

Our work environment includes

- Modern professional office setting.
- Growing organization with advancement opportunities.
- Fast-paced and highly interactive work environment.
- Daily communication between office and field operations.
- Exposure to multiple areas of business operations.

Property restoration can occasionally involve extremely busy periods, particularly during major weather events, emergencies, or high-volume claim periods. The successful candidate must be comfortable working under pressure during these periods and be flexible when the workload requires additional attention.

Occasionally, staying beyond regular working hours may be required to complete urgent or time-sensitive responsibilities.

Position Details

Job Type: Full-time

Location: Vaughan, Ontario L4K 4Z9

Work Location: In person

Education

Secondary School Diploma preferred.

Language

French is not required.

Who Will Succeed in This Role

This position is ideal for someone who naturally enjoys organization, responsibility, communication, and keeping many moving parts under control.

If five things happen at the same time, we are looking for someone who can determine which requires immediate attention, handle it properly, keep track of the remaining items, and make sure nothing gets forgotten or left unfinished.

We are looking for someone who takes pride in being dependable, organized, responsive, and an important part of keeping the entire office running efficiently.

Job Type: Full-time

Pay: From $45,000.00 per year

Flexible language requirement

- French not required

Education:
- Secondary School (preferred)

Work Location: In person

📌 Office Administrator (Concord)
🏢 Lemarg
📍 Concord